Standard Mainland UK Delivery
Standard UK Mainland Delivery is FREE on all orders of £75 or more otherwise we charge £4.95 per Delivery. Order as many items as you like up to £74.99 and just pay a Flat Rate of £4.95 per order for delivery.
Orders will usually be sent via Standard Royal Mail, Parcel Force, DHL, or InterParcel Courier Services. Please allow up to 3 - 4 working days for delivery from the day you received the Despatch notification email from us. Where possible, please use a delivery address where someone will be available to sign for the parcel Monday to Friday to ensure a successful delivery of your order. In addition, supply any information that will assist us in processing and delivering your goods successfully in the “Additional Information” box available in the shopping basket when placing your order. Please note that we cannot deliver to PO Boxes.
For large items such as furniture and large outdoor toys, please allow up to 7 - 14 working days for delivery. This information will be displayed on the “Details page” of such products. We may be able to expedite the fulfilment of such order in some cases; if you need them urgently, please contact us with your request, we’ll be glad to assist.
Expedited Delivery (1-2 Working Days UK Mainland)
For those last minute gifts for loved ones, our Express Delivery option may be more suited for you. We guarantee you will receive your Express Order within 1- 2 working days of placing it provided that you have placed your order before 11.30am Monday – Friday. Expedited Delivery is charged at a Flat Rate of £8.95 irrespective of how many items you ordered. We will process and despatch your order on the same day for delivery the next working day - subject to payment authorisation and stock availability. Please note that Express Orders placed by 11.30am on a working Friday will be delivered on Monday (excluding Bank Holidays).
Please note that if your expedited order includes large items such as Children’s furniture with extended delivery period, such item will not be delivered the next working day but will be shipped separately when ready at no extra cost to you. We will usually keep you informed before processing such orders. Also note that expedited delivery request cannot be used for orders paid for by cheques or postal orders.
Saturday Delivery - UK Mainland only - We can guarantee your order to be delivered on Saturday at a cost of £22.00
Important Note: Please note that Channel Islands, Isle of Man, Isles of Scilly, and Republic of Ireland are not included in our UK Mainland Standard Service. Shipping cost for these areas are included in the Non-UK & Overseas Delivery Rates below.
Remote areas of Scotland, UK Off-Mainland and Overseas Delivery
Below are the current Delivery Rates for destinations other than UK Mainland. Please note that these Rates are subject to a maximum weight of 15kg. Extra charge may be applicable if your order is above 15kg, in such instance we will contact you prior to processing the order.
"BFPO & UK Off-Mainland" Standard 3-5 Working Days - £10.00
Region Key: Channel Islands, Northern Ireland, Isles of Scilly, Isle of Man, BFPO – British Forces Post Office.
"Europe Zone 1" Up to purchase Value of £30.00 - Standard 3-7 Working Days - £15.00
Region Key: Belgium, Denmark, Mainland France, Germany, Ireland, Luxembourg, Monaco, Netherlands.
"Europe Zone 1" Purchase Value of £30.01 & above - Standard 3-7 Working Days - £20.00
"Europe Zone 2" Up to purchase Value of £30.00 Standard 3-7 Working Days - £25.00
Region Key: Greece, Italy, Portugal, Spain.
"Europe Zone 2" Purchase Value of £30.01 & above - Standard 3-7 Working Days - £30.00
"Rest of the World" – Should you require this service please Contact Us for rates for countries not listed above. Please note that Delivery to non-UK mainland and overseas can take up to 7 – 10 working days (this is only an estimated time as such packages are sent via Royal Mail standard overseas delivery service).
If you have a specific request regarding placing your order or delivery, please ring us on +44 (0) 844 561 7896 and we will endeavour to assist you promptly.
Delivery to Multiple Addresses
We are currently unable to split a single order for delivery to multiple addresses. Should the need for this arise, please order the goods separately and state the delivery address for each order.
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